3 Year Warranty on shower panel

Promising to repair or replace an article if necessary within a specified period.

Dear Customer,

We wish to thank you for investing your trust in our company and product. JAAZ promises quality of product & service thus making your experience with the product delightful. We will do everything in our power to uphold this trust. Please read the installation and user’s guide with care before installing and using your shower panel.

If you have any query or doubt during installation, our customer care department will always be there to help you. Warranty start date is the date of purchase or date of manufacturing. Repairs do not extend the warranty period

The warranty in only valid if the following conditions is met.

  • Unpack with care after purchase. In case of flaws, please send us an email or call us, you will quickly be provided with a replacement free of charge. This will invalidate the warranty.
  • Water supply pressure : Minimum pressure : 2.5 Bar, Maximum Pressure : 4 bar
  • The warranty is applicable from the date of purchase. If purchase receipt is not there so warranty gets void. we also require concrete information on the type of damage/defects.
  • Water hardness: If water hardness exceeds 100 total dissolved solids (TDS), we strongly recommend the use of water softening system. Company would do not accept any responsibility for the damage caused due to water hardness.
  • Assembly flaws are not covered by the warranty; please comply with assembly instructions, in particular those showing a safety symbol.
  • “Second Hand product” is not protected by the warranty.
  • The company only has the liability to replace the damaged part and not for the Labour cost occurred in replacement/repair of old products.

Thiswarranty DOES NOT COVER the following:

  • Defects or damages arising due to installation, alterations, accidents, abuse, misuse, lack of proper maintenance and cleaning as directed in the owner’s manual and use of other than genuine JAAZ parts, in all cases whether caused by a plumbing contractor, service company, the owner or any other person.
  • Commercial application.
  • Accessories and parts: warranty on these items is 3 year for parts only and excludes labour charge. Warranty coverage begins on the date the panel was originally purchased.
  • Postage or shipping costs for returning products for repairs or replacement under this limited warranty and labour or other costs incurred in connection with product removal or installation under this limited warranty.
  • If Problems arising from insufficient water pressure, excessive water impurities (Salt Deposition) or improper care and cleaning.

Warranty

Proven manufacturing defects and material defects will be repair or if require replaced free of cost during the 3 years warranty period.

PRODUCTS

Residential Warranty

Commercial Warranty

Shower Panels

3 years

6 Months

Head Showers

1 year

6 Months

Hand Shower

1 year

6 Months

Shower Enclosures

1 year

6 Months

Shower Hose

1 year

6 Months

Shower holder

1 year

6 Months

Shower Arm

1 year

6 Months

Shower Enclosures Hardware

3 years

1 year

Brass Body Jets

3 years

1 year